All Animal Orders must be placed through the Office of Animal Care Management (OACM).

Animal orders for Barrier Housing must come from vendor colonies with high health status. Additionally, HSRF 005E has stricter health standard requirements than other barrier rooms. For more information, see Barrier Housing Health Status Requirements (PDF).

Vendor websites can be used to research health specifications, strain codes, refund policies and other important questions related to your animal order.

To ensure correct strain, we require both strain nomenclature and vendor strain code, model, or stock number on all Animal Orders. For more information and examples, see Strain Nomenclature and Vendor Strain Codes (PDF).

Some vendors periodically offer specials on commonly used strains, so you may find it worthwhile to become familiar with your vendor's web marketing.

Approved Vendors

• Charles River Laboratories
• The Jackson Laboratory
• Taconic
• Envigo (inotiv)

Non-Approved Vendors

Rodents sourced from non-approved vendors or other academic institutions are subject to a quarantine period and must test negative for exclusionary diseases. See Imports / Exports for details on ordering from non-approved vendors or other academic institutions.

1. Place animal orders on OACM's electronic ordering software "VOS". If you need access, email your request to OACM@uvm.edu. Include the Protocol Numbers for all Protocols you're on.
2. Click "VOS Login" to reach the VOS login page which is sync'd to your UVM NetID and password. Click on "Login through myUVM", enter your UVM NetID and password, then click Login. This will bring you to your VOS Dashboard.
3. A video tutorial can be found in VOS under the menu option Documentation. Additionally, there is a link to a printable version at the bottom of the tutorial page.
4. Complete ALL portions of form — labs are responsible for the accuracy of their orders.
5. Make sure to hit the Submit button to send your order to OACM.

OACM places animal orders with approved animal vendors on a weekly basis.

Animal orders must be received no later than 12:00 PM on Wednesday in order to ensure delivery of the animals the following week. Animal orders for USDA-covered species must be received by noon on Wednesday two weeks before the requested delivery date. In the event that an order is submitted late, a late fee will be applied and OACM will not ensure delivery the following week. See Per Diem Rates for penalty fees.

Vendors confirm animal availability and communicate counter-offers to OACM. Our office may need to relay vendor's counter-offers to the UVM lab. For this reason, providing contact information for a responsible person in the lab who is available to answer questions is critical.

Once the order is finalized, OACM sends a confirmation for your review. The follow-up process of communicating with vendors and confirming orders with labs usually takes until 12:00 PM on Friday.

NOTE: If you haven't gotten your confirmation by 12:00 PM on Friday, contact OACM at OACM@uvm.edu or (802) 656-0459.

Purchase Orders

Your lab's Business Manager is the best resource for answering Purchase Order questions.

OACM is your point of contact if there are problems with the animals that are received. OACM facilitates requests for refunds, but refunds are at the vendor's discretion.

Each vendor has different refund or animal replacement rules, but a general rule of thumb is that they need to be contacted about animal quality problems within two days of animal receipt.

For questions, contact us at OACM@uvm.edu or (802) 656-0459.